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Nepal Government emblemKohalpur MunicipalityPublic-facing serviceDigital Governance · Web

Esewapalika & One Stop Service Delivery

Digitized ward-level recommendation services, administrative workflows, and citizen service tracking for a growing municipality.

24+
Services digitized
12
Wards covered
Yes
QR tracking enabled
Nepal Government emblemKohalpur MunicipalityPublic-facing service
Client

Kohalpur Municipality

Year

2025

Category

Digital Governance · Web

Kohalpur Municipality needed to replace fragmented, paper-based service delivery with an integrated digital platform.

The challenge

Citizens had to visit the municipality office multiple times to check applications, and internal workflows depended on physical file movement.

The outcome

The platform reduced file movement, improved citizen status visibility, and supported service delivery across all 12 wards.

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